The speed of service was great the only thing I don’t like is that they charged me 165 for just a a visit to leaks which seems like a lot but other than that everything is fine
I have dealt with this company for many years now and I have never had a problem.
They have always been very friendly and so helpful when I call. I have dealt with
Kathy Tinch for so many years and When I found out that she had passed my heart was totally
broken. She was the best CSR, friendly and always went out of her way to take care
of me and other customers. I miss her so much. She always went beyond her call of
duty to take care of me. I am now working with Tammy Berry, she is taking great care
of me. She is very polite and friendly. She is going to be another Kathy Tinch. I sure
am happy to have someone like Tammy helping and taking care of me and my needs.
Thanks, Tammy, for your help, I sure appreciate you. Keep up the good work.
I’m very disappointed on the way y’all have me lined up to pay I have all ways paid my bills and for yall to get my card to prepay I not happy it all I have very high credit score and for this so if you like to get with me please call me [PHONE NUMBER REMOVED]
Thanks
[FIRST NAME REMOVED] Williams
It is easy to use your website and the delivery people are very good. I would recommend that if you cancel an appt, you send a f/u text so the customer isn't waiting! You state you don't do that ie: appt can be cancelled w/o notice. But that isn't very good customer service! And you have very long wait times for a call to be answered.
While the delivery people are terrific, you can do better w your customer service