The ease of ordering and prompt delivery as well as the ease of switching to paperless billing. Also the person on the phone was very pleasant and quick to set things up.
Very organized, professional and efficient workers, not to mention very personable. left my basement very neat and clean. Happy with this whole procedure - thank you!
Service is very good but prices are too high. Keep reading about other providers with better prices and who reached out to customers and offered fixed pricing at a lot less than current prices for oil two months ago.
Zach was very courteous and professional in servicing the furnaces and hot water heater. Knowledgeable and really cared about doing a great job which always means a lot to me!
Pam in your local office is superb. She handles all queries, challenges and crises with intelligence, helpfulness, good humor and a thorough knowledge of the business. Pam’s presence distinguishes Servco for me.
I recently set up a service contract. Pam was very helpful and arranged an appointment right away. Stanley showed up for the service appointment and he made an adjustment that solved an erratic furnace ignition that may have become serious. The system is running so much better. He did this service call with what he thought might be a juvenile timber snake looking on!
(I begged him to exit but he calmly finished the work. It turned out to be a harmless rat snake).
All this to say that everyone that assisted me was kind, helpful, professional and had a sense of humor. That goes a long way these days. Many thanks.
I was a long time customer- approx 1[PHONE NUMBER REMOVED]?
Servco delivers our heating oil in a timely fashion and even calls the day before to let us know of an impending delivery. Before the new prices are set for the coming year, we can select the price on a given day and hope we choose the best price available for the new season.
Thank you.