I have always had very good service from Griffith. I have always appreciated the drivers and their service. Keep up the great service.
Do you have emergency service for furnaces? I understand you do not have that service anymore?
You only ask for positive comments, but I really only want to tell you how you could improve service: 1. Wait time on the phone to talk to a customer service representative was VERY LONG. She promised delivery within 7 days but it took 8 days. There is no gauge on our tanks, so we are unable to tell when we need more propane. The delivery driver was friendly, polite, and did not tear up our lawn with the truck.
Started with Sales Mr. Allen to the Technician Mr. Eric Uhl, Very friendly and informative. Thank you to them for a smooth transition to new furnace with superior plus propane.
The fast service, customer service was superb. Tammy work with me on the price of fuel and accommodated with a reasonable price. The delivery man Nate was very polite and knowledgeable. All around was a great experience.