Dan and the TREK Broomfield crew worked with the TREK factory team to find a lower cost solution to repairing a cracked frame for my youngest son's Top Fuel. I just picked up the bike yesterday and the paint job from TREK on one of the last remaining Top Fuel frames is spot-on. With the reassembly by the TREK Broomfield team, the bike looks brand new, and my son is blown away with the results.
A big Thanks out to Dan and team from supporting a repair that was within the family budget and need to keep two TREK MTB bikes on the race circuit over the past five years.
Bought 2 e-bikes a rear ago and the sales service was great. Trek bikes have been very reliable and stable. Plenty of use! Now we have taken bikes in for service and the people (Tim + others) were excellent. Only took a day. Also got great advice on auxiliary battery for extended range. The folks in the store are the best!
Dan at the Broomfield Trek really understands the concept of great customer service. I recently had the good fortune of getting to work with him through a rather complex order, where he went above and beyond to assure my satisfaction. Experiences like these are what keep me riding with Trek! Cheers Dan!
At the Broomfield store, they treat every customer respectfully - beginner/pro, young/old. Many bike shops in the Boulder area treat you poorly if you're not a 'hardcore' biker.
Phillip was cordial and very helpful with my warranty claim regarding a bike light I’d recently purchased. He made sure I got sorted out and walked out with a replacement. Thanks again, Phillip!
Jacob was such a delight helping our nearly four year old get her first bike. He saw her excitement, matched it, encouraged her, and made the whole process a breeze.
When we were getting in the car she legitimately asked "can we come see Jacob every day?"
The bike is also great
Very friendly and knowledgeable. The person who worked with me charged me an extra $30 by mistake, and when I came back, they immediately let me know and refunded the money. I really appreciated that.
They did a great job on my bike.
Employees are great and really appreciate all the advice and recommendations! Have a great selection of bikes as well!! Really enjoyed bringing my bike into the shop. Quick and reliable!
The frame bag is a perfect fit for my checkpoint and great for fall riding in Colorado. Holds my vest or jacket with phone, wallet, and some nutrition. It mounts perfectly to the frame mounting points.
Gary at Trek Broomfield was professional and knowledgeable about the available products. He listened to what I was looking for and recommended the perfect accessory.
A big thank you to Gary and Trek Broomfield.