This was our third time using a Tommy gun location. Previously going to other locations we were left very unhappy. My son, is 4 and he is special needs and trying to find someone who takes the time with patience to understand the situation is very challenging. The last time we went for a haircut I paid double, just so we had additional time with the stylist, and tipped the last stylist $35 even though the experience was horrible.
But, this time it was completely different. We went to the Tommy gun in Appleby village, was greeted by the stylist (Chelsea) and she was so warm and welcoming to my son Dinero.
She encouraged him to try sit on his own, and spoke to him through each step. She made him feel safe, heard and understood… something none had done before.
Always checking to ask if he was feeling okay, and being patient in communication with his speech.
She took her time, helping him through any struggling moments and truly understanding his needs.
This left me feeling encouraged that we finally found someone who could take on this task, and become the stylist for his hair.
I cannot say enough good about our experience with Chelsea. She was outstanding, kind, patient and so understanding to Dinero.
We will be back because of her!