West Point Cycles - Langley

   2229 Reviews
100 - 20445 62ND AVE
Langley, BC V3A 5E6
6044274797
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Recent Reviews:


Great friendly service-thanks so much!
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great service from the staff
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The store has a good supply of accessories and has an excellent service shop.
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Friendly competent staff
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Sales assistant very knowledgeable helpful
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very good in communication , helps you till you are completely satisfied . im happy overall mike
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As a first time bike repair customer, Ethan was super helpful, informative (in a way I could understand) and friendly
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Sales staff person was very helpful and knew what he was talking about. I didn’t stand around waiting for someone to notice me or ask if I needed help. Bikes will sell themselves if they are what you’re looking for. I was looking for a new gravel bike and found what I was looking for.
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Exceptional service from start to finish! The whole team truly goes above and beyond to ensure you get the right bike and the best overall experience. From taking the time to weigh the options and assess individual riding needs to ensuring the order arrived on time, every step was handled with care and professionalism. Communication throughout the process was excellent, with regular updates on the order's progress from purchase through to delivery. They also took the time to explain the added perks and benefits, including discounts, anti-theft registration, and cycling-specific apps that connect riders with a wider cycling community. What really sets this shop apart is the personable service and attention to detail. They provided great support with accessories to ensure the bike was fully equipped to meet my needs, along with information about follow-up services to keep everything in check. It's clear they care about more than just selling a bike, they want you to enjoy the entire riding experience and feel supported long after your purchase. I'm extremely happy with both the service and the product. Highly recommend this shop to anyone looking for knowledgeable advice and outstanding customer care. Without a doubt, I will be a returning customer given the positive experience.
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explain well what they are going to do.
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Staffs are very helpful, courteous, always upfront about costs , kept me posted about work completed. Superior customer service, good quality of work. I have always serviced my bikes here, Ebike, regular bike. They understand the emotion we biking enthusiasts develop towards our bikes and therefore I have seen them going extra miles to fix my bikes.
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Both when purchasing and in the rare occasion a return - Great service !!! Do NOT use my personal ID if publicly using this comment
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The bike mechanic yesterday was extremely helpful. He was able to repair my flat tire in just 30 minutes so that I was still able to do an afternoon ride. The service was excellent and will definitely recommend West Point Cycle to my friends and family
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the team is always friendly and helpful.
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Service dept is very good
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Knowledgeable staff, great showroom
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The people there are always very friendly and helpful every time I've been there.They have the products and services that I need for my bicycle and would recommend them to other people interested in the same.
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Awesome service and very accommodating! Good selection of bikes too.
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Everyone is very helpful and friendly! I live in Coquitlam but I go to Langley for my bikes’ needs because of this
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I have found the staff to be very helpful when deciding on a bike I have bought two in the past two years. The service department is friendly and helpful and they get the bike out on time as they promised. Often earlier that the stated time frame. I highly recommend Westpoint Cycle.
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