I have a Nishiki Cascade beginners mountain bike i purchased in Denver, Co.
I rode this bike all over Denver mostly on bike paths on Cherry Creek mall. I told the service
mgr at Trek Bicycle Champions I wanted to restore this bike and replace any parts necessary
to restore bike so I could ride it again. They did what I wanted and it cleaned up very nicely.
The bike rides and looks like new, I appreciate there fast and friendly service. The bike
has a great sentiment meaning to me. Thanks again to all at Trek for your excellent service.
Steve in Spring, Texas
Mason did the work on my wheels while I waited even though I was prepared to drop them off and pick them up later. This is typical - these guys frequently do my work while I wait. They know I ride daily and as much as possible they make sure I have my bike ready to ride.
This is the first timeI visited the store since Trek took over. (Saturday 10/17/26. I want to say they the service was amazing. I met with Kevin and explained to him I need to repair/replace a tire or tube due to a flat. Having recently had shoulder surgery, Kevin was nice enough to load and unload this heavy bike for me. He took it in and it was immediately put on the rack and within about 5 minutes the tech determined it was a hole in the tube. Kevin kept me informed each step of the way. Within just a few minutes maybe 10, the tire/tube was replaced and completed. It was a great experience, and in fact I have another bike I am bringing soon for repair also. Thank you so much for all the help and great service.
Mason was incredibly helpful throughout my experience! I came into the store with a specific idea of what I wanted, but thanks to his knowledge, expertise, and recommendations, I found a bike that was an even better fit for me. I’m extremely happy with my purchase and absolutely love my new bike! Highly recommend working with Mason.
Those guys in the service department are very knowledgeable and are able to make effective repairs, with options on how to save money or increase performance. Top Notch guys!
There's no doubt in my mind that they are genuinely concerned about you and the well-being of your bicycle and its accessories. They give incredibly wonderful advice. It's refreshing to know that they aren't trying to make money off of you or to take advantage of you. Their prices are extremely reasonable. Their services are fantastic. They are truly trustworthy, friendly, and knowledgeable!
Been taking my Trek there since new in 2018. I always get friendly folk to deal with and the work is always done correctly and in a timely manner. Prices seem fair.