Trek Bicycle Houston West University Googlemaps

   3061 Reviews
5339 Weslayan St
Houston, TX 77005
(713) 529-9002
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Recent Reviews:


Service was amazing. Everyone was friendly, very knowledgeable and helpful.
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Scott was very helpful and made the decision on which bike to get a very easy one. Super-well stocked bike shop, many choices, great variety.
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Tito was great help and great recommendations
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Great service!
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Always a pleasurable experience at Trek Bicycle West U
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Employees are very knowledgeable and provide great professional customer service.
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Mark and Tyler were very accommodating and with the help of Josh at your Cypress, Tx store they were able to find the bike that we were looking for.
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I occasionally use their walk-in feature which almost always involves me waiting half an hour or so and walk out with a smile on my face and my bike ready to go again.
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I had a very attentive salesperson and the service is good. I was given a lot of bike options and was never rushed. I asked a lot of questions and he never seemed annoyed.
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Products are amazing, and service is out of this world. Totally recommend them to anyone. Thanks for always being there for me
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They did an amazing job over hauling my bike. Love the group here
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I bought my Trek to ship to Taiwan where I am living now, I ride every other day and the bike is fantastic, the little bike shop that put it together had many people want to buy one when they saw it in his shop. Mostly Giants are here, have not seen a Trek yet. I turn 73 in a few weeks and I am riding 18 miles per hour and getting stronger, it is awesome
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Friendly and prompt customer service!
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Great service.
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Customer service- knowledgable and personalized
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Elias and Tyler were awesome! Elias especially helped me in a major pinch.
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Nice, friendly and very educational would definitely recommend and come back for services
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Trek West U always take care of everything I need. The guys in store are knowledgeable and approachable which makes coming to the store easy and I can get what I need the first time. While I don’t ride a Trek bike, the guys still take care of my bike as if it were a Trek bike. Appreciate all their hard work!
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My first experience at this store since Trek took over from Bike Barn was nothing short of exceptional. I brought the bike on a Sunday morning after a frustrating experience over two weeks - and no progress or updates - at another store closer to my house. Tim and Tyler were both professional in their assessment of the issue on the bike and timely in their communication. Less than three hours after I dropped off the bike, I was told that not only the problem was identified, but also that the mechanics had the parts and were to finish the job so that I could pick up the bike that same afternoon. Well done & thank you!
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The bikes are top notch, quality. Literally unbeatable.
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