Trek Bicycle Katy Googlemaps

   2260 Reviews
24555 Katy Freeway
Katy, TX 77494
(281) 492-7433
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Recent Reviews:


Great service and pricing.
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I was getting my bike tuned up to fly to Phoenix for an MS ride I had cracked rims. The cassette was messed up. I needed a new chain new tires. They got the air out of my brake lines in boxed it up so I could fly it and the guys there were awesome to turn my bike around in two days so I would go there if I was someone that needed good service and a quick turnaround they are awesome.
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You provided the service on my bike that I requested with excellent turnaround time. Bike rides like new!
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I brought in a 20+ year old Specialized Expedition bicycle that had a flat tire. I think the technicians name was Donnie. I hope that’s right! He evaluated the flat and told me about a way to prevent future flats by replacing the tape inside the rim. Further evaluation of the bicycle indicated both tires were dry rotted. When I flinched at the $80 cost to replace both tires, he kindly showed me 2 tires that were less expensive. Then, he also applied the tape to the back rim just like the front. He did all of this as I waited. He was very thorough with his work on my bicycle, which I greatly appreciated! Great customer service/care! Trek Bicycle Katy has been and will continue to be my go to for any other future bicycle needs. Thanks again for the thoughtful recommendations to help keep me safe! I’m 73 years old and can use all the help I can get!
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I had an excellent experience with Trek Bicycles. The staff was friendly, professional, and trustworthy throughout the entire process. They made me feel welcome, took the time to answer my questions, and provided outstanding customer service. It’s refreshing to deal with a team that genuinely cares about its customers and stands behind its products. I highly recommend Trek Bicycles to anyone looking for a great bike-buying experience!
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Very courteous, fast expert service.
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Great bikes and great warranty.
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Knowledgeable staff, great bikes
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it was extremely easy for someone who has never bought a higher end bike before, to walk in and get everything i needed at once to go riding that same day
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They are very professional and work fast, a bit expensive though.
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the staff is always friendly and helpful. They make you feel welcome. Plenty of options and no sales pressure.
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Fast, efficient and reasonable price. Friendly staff
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Quick and easy. Friendly service.
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Great service and products. Also great employees. Have excellent bikes and hitch bike racks.
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First of all, customer service is #1. The sales team are always eager and willing to help out and the parts I need are always available when I need them. Thanks Trek Team
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Bike ran like new after level 2 service
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Very professional service and fixed right first time
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Courteous, knowledgeable and timely service
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Amazing Support and attention especially from a worker named Roberto Castillo . Every time I go into the store he’s gives me vip attention every time ! Very patient with my question on products and how explains why trek is simply better
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Roberto was awesome, answered all our questions, very warm.
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