it was extremely easy for someone who has never bought a higher end bike before, to walk in and get everything i needed at once to go riding that same day
First of all, customer service is #1. The sales team are always eager and willing to help out and the parts I need are always available when I need them. Thanks Trek Team
Amazing Support and attention especially from a worker named Roberto Castillo . Every time I go into the store he’s gives me vip attention every time ! Very patient with my question on products and how explains why trek is simply better
You do good work. You are honest about what needs to be done and how much it’s gonna cost. You do it in less time than most Bike shops can get it done.
Daniel is always happy to help and take care of us on time. Very pleasant to work with. and Brian is a great asset and manages really well and it is always a pleasant experience to visit the store.
Trek is always my dream bike and the ride is up to my expectation, so glad to have a store in Katy so you can experience in person and get the service by specialists.