We had trek. Verve e bike in for service in the charlestown branch. The service was first class and there was battery charger fault
That
was replaced free of charge
So big thank you to mechanic and to Louise
The level of service consistently exceeds expectations. High quality products with above and beyond service - Ion and Chad have been extremely helpful over many visits and I can't recommend them highly enough.
Booking my bike in for a service was super easy
Matthias is thorough and competent mechanic. I was very glad that he worked on my bike.
He spotted a couple of additional small items for which I was grateful.
Happy to go back and recommend
Excellent service from the team all the way through from order to pick up.
Checked size with my son and made adjustments straight away also.
Highly recommend
I received an excellent service at your Charlestown store. Mathias was very friendly, helpful and of course knowledgeable. He prepared my bike for collection yesterday, 30th May. Prior to this Mathias was the one who noticed the bad crack on the fork of my Trek Domane during a routine service, which resulted in the purchase of this replacement bike.
Mathias is a credit to your team. Please pass on my sincere thanks to him.