I brought my bike in the night before my scheduled service and it was done before my scheduled appointment the next day. Had a yearly checkup on my bike. No issues reported. With the nice fall weather we've been having I was happy to get my bike back for a weekend ride.
Trek has quality products and the services from the staff at Verona Trek are top notch. Brock, Kevin, and the staff are extremely knowledgeable and helpful. Especially when you put a lot of miles on your bike, you need trusted friends to provide proper guidance. I highly recommend this Trek shop.
The salesperson, Renee, was very knowledgeable and made sure that I got everything I needed before I take my first ride. She even mounted the parts on the bike for me. Bottom line - I received great service!
Solid well made product at competitive price. Staff at trek Verona is what really sold me, tho. Renee was very knowledgeable and provided great insight and guidance
[FIRST NAME REMOVED] from Trek Verona was extremely helpful and generous with his time. Over several visits this summer following the closing of the East End store, he's been a great resource covering all biking aspects for our family - adult, competitive mtn bike teen, and first bike for our youngest.
You can't ask for a nicer group of people to deal with. Very knowledgeable of their products.
I had a problem with my Trek Marlin 4 with the rear wheel bearing going out on it, I thought it take days or even weeks to get the part and repair it. I had the bike back in about a day and half I was very happy
I even ordered products through them and came in faster than I was expecting
Love the shop and people there i would highly recommend them to everyone