The team is helpful and always willing to solve our issues or respond our questions.
Cost has also been reasonable when work has been needed on our bikes.
I ordered my new bike online. I was very skeptical about using the website, however it was very easy and straightforward to use and to process the order.
The bike was ready much quicker than I had expected. When I came to pick it up the assistant helping me was excellent and efficient in processing the collection, then during the collection process spent plenty of time explaining everything about the bike, and how to use the e-bike features. He made sure I was happy with how to get everything to work before I left the store and answered all my questions without hesitation.
Very knowledgeable staff who take the time to show you the bike(s), and give excellent product advice. I’m so pleased that I bought my bike locally from this shop.
Relaxed, easy going people, reliably high standard of work, repairs carried out quickly, good communication and I have confidence in the work they do and the advice they give.
Simon was brilliant.
He answered every question we had, nothing was too much trouble for him.
He made sure my son got the right bike and fit for him and reassured us that any problems, we can come straight back.
Customer service was spot on
All your staff are always friendly and wecoming. No job is too small or large. I always get good advice. On this visit my minor issue with the cycle was swiftly fixed while I waited.