I ride every other day, regular 14 mile route, and had a puncture of my tubeless tire on Friday that the slime wouldn’t hold. Walked in on Saturday and within 15 minutes was out the door with my new tire. Back on the road on a beautiful Sunday for my regular ride. The finger lakes is a beautiful place to ride and it a real plus to have a place like the Geneva Trek store to keep you on the road or your favorite trail. Also picked up a pair of cold weather gloves for the colder weather. Go check it out for yourself!
I have always felt the crew at Geneva, NY Trek Bike shop to be competent, capable, and cordial. Recently, I was in store to replace a helmet. Gentleman who tended to me was knowledgeable and very helpful. I purchased a helmet and will return this week to check if my bike lights are compatible with the helmet. Early in the new year, I will be in for my annual tune-ups.
They have incredibly skilled and knowledgable service staff, and their sales staff is amazingly helpful (and honest) without being pushy in the slightest.
Great store to do business with . I went in with a tire issue and in need of a tune up and they got my bike right in , explained everything and gave me tire options . Very pleased with everything and the fact that it is a real friendly store to do business at. I bought my bike from Suzanne and really enjoy it . Her advise was spot on on the specs of the bike ! Glad there are still great stores like TREK- Geneva . Thank you , Mark Henderson