Trek Bicycle Columbia Maryland Googlemaps

   2843 Reviews
6925 Oakland Mills Rd
Baltimore, MD 21045
4102906880
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Recent Reviews:


There are very knowledgeable and helpful associates at this location.
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The staff was very helpful, friendly, and the store had great stock. We came in close to closing and they were welcoming.
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Obviously, they have quality bikes, but the service at this location is what really sets them apart. The team consistently goes above and beyond and adds a personal touch that is hard to find. I recently had an issue with my bike, and despite an extremely busy day, they went out of their way to pick it up, fix the problem, and return it to me without any hassle. Professional, accommodating, and genuinely committed to taking care of their customers. I know I'm in good hands here and couldn't recommend them more!
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Great customer service, as well as knowledgeable employees. They have the passion for cycling.
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So far I really like my Trek Fetch 4. The service was outstanding. The store manager went out of his way to be helpful and make sure I had an excellent experience.
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Speed
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The staff were very helpful!!!!
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Very friendly staff and helpful. I wanted to get som T25 torx screws and they had it ready and packed to go within a few minutes at a very reasonable price. Staff member Paolo was the one who I talked to and who fixed the order. Very helpful and a pleasure to do busines with.
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Spent a couple hours in the store with Harper and the other Trek staff yesterday. They were extremely accommodating, took a lot of time to make sure my new bike was sized and set up correctly, and answered all our questions thoroughly and with so much patience! We will definitely return to this store in the future.
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Great service
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Harper Steinke was so helpful and informative and made getting a bike for my son’s birthday really easy and fun! Thanks again
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I appreciate having real people to consult on my bike. I need to be sure the bike is safe and outfitted. I appreciate that your people sell me what I need and don't try to upsell.
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Mr. Harper have excellent salesman ship. I going to buy one more bycycle very soon however you do not have abroad shipping service. If you are doing that type service you will be gain more customer.
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Friendly. Expensive but it’s done right
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Customer service was amazing and very friendly would recommend anyone looking for a bike to go here!
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Excellent service
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The technician was friendly, knowledgeable and overall outstanding. The price was fair and the assessment was helpful, clear, and explained perfectly. The work was completed well within the time frame they quoted. I always have a great experience with these guys!
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Great customer service! Good warranty
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The team there is always really helpful and knowledgeable. They don’t hesitate to just help answer a question even if it doesn’t ‘benefit’ them.
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We have purchased two bikes from Trek Columbia in the last year and the customer service is just outstanding. We worked with two different sales people and they were both excellent. Highly knowledgeable, pleasant, and just fun to talk bikes with. We were sad when our local bike shop closed, but Trek Columbia more than makes up for it.
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