Alexandria North Googlemaps

   2714 Reviews
1545 N Quaker Lane
Alexandria, VA 22302
7038202200
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Recent Reviews:


Very knowledgeable and friendly staff
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Sales staff is highly knowledgeable, listens to their customers and works hard to meet their needs. The service team is outstanding! They are conscientious, courteous, and experts at fixing all makes and models of bikes. I give them my highest recommendation.
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I was able to schedule my bike maintenance at a convenient time. It was done on time as promised. Appropriate replacement parts were recommended. Previously they followed up with minor repairs after similar maintenance at no additional cost.
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Excellent customer service. Close by. Knowledge re Brompton brand.
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Each employee I encountered was extremely welcoming, friendly, patient and helpful.
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excellent and knowledgable service. wonderful desk staff who worked with me to understand what the bike needed and options I might have. Will be back!!
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Good service
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Friendly knowledgeable service and great communication.
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The people.
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Service is excellent - technicians know their stuff - everyone is friendly - I felt I was good hands
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I can’t recommend Trek Bicycle North Alexandria enough! Working with Jonathan throughout the entire process was an absolute pleasure. He went above and beyond from day one—taking the time to make sure I was completely set up with the right gear and making the entire experience so smooth and seamless. What stood out the most was how thorough and educational Jonathan was. He explained all the technical details, answered every single question with incredible patience, and ensured I felt completely confident in my setup before leaving the shop. His expertise, professionalism, and genuine passion for helping riders are second to none. If you’re looking for a local shop with a welcoming atmosphere, top-notch service, and a team that truly cares about their customers, go see Jonathan at Trek North Alexandria. You won't find better service anywhere in Northern Virginia!
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The repairs team is exceptional. Very deep talent spinning tools.
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Extremely professional and easy to engage. Trustworthy - I trust their recommendations b/c they are upfront about pros/cons about repairs, parts and new gear. That is worth a great deal when it comes to brand loyalty and there are 3 bike shops in 10 minutes driving distance.
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Good service. Timely and professional. Thanks so much Dray!
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Always always the friendly ones and top of the list when it comes to customer service satisfaction.
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they gave me the means to bomb the meanest hill and break my leg with aura. WILL go again
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Fast and easy!
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Extremely helpful- thanks so much!
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Knowledgeable staff and great selection
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My primary interaction is with the service dept and they have been great to work with. They do quality work and have made suggestions for upgrades to my bicycles that have turned out well. I can and do depend on their expertise to keep my bikes running in their best possible condition. I highly recommend the service dept at this Trek facility!
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