CarePatrol of Charlotte Facebook Googlemaps

   228 Reviews
8022 Providence Rd, Suite 500-141
Charlotte, NC 28277
704-771-1777
Visit Website

Recent Reviews:


I was so fortunate to have been referred to this organization. For nearly 10 years, I have been reaching out to different agencies, both private and governmental, trying to find help and resources for my mom. Between CarePatrol and Hospice, we were able to accomplish more in one week than I had been able to accomplish on my own in nine years. Erica and Alisha were absolutely amazing to work with. They were informative, caring, responsive, and stayed on top of everything nonstop until we were finally able to find a place for my mother. I cannot say enough about this team or express how grateful I am for everything they did for my mom and our family. If you are going through something similar with an elderly parent, whether you are trying to navigate Medicare, Medicaid, finding care, or simply figuring out where to turn, I highly recommend reaching out to them. They truly made a difficult and overwhelming situation so much easier, and I will forever be grateful for their help, compassion, and support.
Report a concern

Deb Scholl, of Care Patrol, has been such an enormous blessing, helping us find the perfect housing options for my elderly parents twice as our needs have evolved. In addition to her friendly nature and invaluable advice, Deb provides an enormous knowledge of area vendors to assist in all areas of elder care, be it transportation needs, moving and packing assistance, walkers and wheel chairs, etc. Calling Care Patrol was the best thing I did, when faced with the enormous task of managing my elderly parents’ next phase.
Report a concern

My experience dealing with CarePatrol of Charlotte was one which I can truly say I'll forever be grateful for. The service they provided when I had to find and move my wife to another facility far exceeded my expectations. Deb Schol not only made suggestions as to where I might be comfortable having my wife, but she also took me on tours of a couple of the facilities. She put me in touch with the transportation people which provided transportation for my wheelchair bound spouse. Thank you CarePatrol. William Hicks
Report a concern

I loved that Deb really listened to our requirements.
Report a concern

Alisha was amazing helping me find the right assisted living facility. She was patient and understanding. She helped through the entire process and easily switched gears when we needed.
Report a concern

Deb Scholl has been extremely helpful, patient and effective. Really appreciate all that she has done to help the family. Deb has set clear expectations. She responds in a very timely fashion. She has always had a “plan B” anticipating some of the difficulties we encountered.
Report a concern

Loved Deb Scholl. Loved how she made everything so easy to visit different places.
Report a concern

How super friendly everyone was...from person answering phone and also Deb. Deb helped us narrow our choices down and knew the area plus focused on what Mom was looking for.
Report a concern

I liked Deb Sholl! She was amazing and this is the 2nd time that she has placed my Mother! After the disastrous eviction from Legacy Heights, I could not have had a faster response from her! We had a new room for her the next day! God Bless you Deb Sholl! Thank you, Kathy Heiliger
Report a concern

Deb Scholl was wonderful. She made the experience less stressful. Her knowledge and experience were evident after the first meeting.
Report a concern

Working with CarePatrol and our placement specialist, **Deb Scholl**, was an absolute blessing during a time when my family and I felt completely overwhelmed. Trying to navigate senior living options for my mother on our own felt impossible, but Deb stepped in and made the entire process seamless, stress-free, and reassuring. From our very first conversation, Deb took the time to genuinely listen to our needs, my mother’s preferences, and our budget. She provided a curated list of wonderful independent living communities that fit her lifestyle and personality perfectly, and even arranged and accompanied us on tours. Her deep knowledge of the local facilities, staff, and care quality gave us immense peace of mind. Thanks to Deb and CarePatrol, we found a vibrant, welcoming community where my mother is thriving, making new friends, and enjoying her independence. I cannot recommend Deb Scholl and CarePatrol enough to any family looking for expert guidance, compassion, and dedicated support in finding the right place for their loved ones.
Report a concern

The minute Deb Scholl called me, she was a huge help! She did all the hard work while I made the decisions. She promptly made appointments so I was able to view different options for my mom and sister. She not only found us a beautiful place, she also advocated in so many ways. We are forever grateful for all of her help! Tobi Scott
Report a concern

Mrs. Scholl's is amazing. She is very knowledgable about the industry, listens and understand the needs of others. She also knows all of the communities very well and is able to match folks up to there needs. She goes above and beyond on a daily basis to help folks. She was extremely patient and works very hard to help folks. Thank you Mrs. Scholl's .
Report a concern

Deb was knowledgeable, personable, kind, and empathetic. She was able to help me confidently sort through my options. She set up the tours for me and acted as a liaison between me and the facility until my mom got moved in. I honestly don’t know what I would have done without her. Deb made an extremely stressful and emotional situation so much easier. I am forever grateful.
Report a concern

Deb and the team at CarePatrol were knowledgeable, caring, and solutions-focused. They surfaced options that we didn’t even know existed and have been proactive in their follow-up to ensure we were happy. I was referred to them by my mom’s hospice team when she received an involuntary discharge notice with 30 days to relocate. Based on an initial phone discussion, CarePatrol canvassed all the available options that met our care level, price range, and geographic proximity criteria, presenting us with two great options. We visited two days later—and Mom moved into a wonderful LTC-licensed residential home the next week. We wish we had known about this option (and CarePatrol) six months ago—far superior to where we were.
Report a concern

always responded to a question or concern. always showed up on time . they did all the work for you. highly reccomend.
Report a concern

Heard what we weee looking for and helped us with the process to get started.
Report a concern

Our representative Erika Steele Jacobs was amazing and so kind and helpful. I don't know that we would have figured out all of this without her. She listened and offered all the help out there. I would recommend her to EVERYONE. 10 out of 10 for sure. This group is a gift to those having to make a change and a hard decision on making sure your loved ones get the best care out there.
Report a concern

I would highly recommend this service! They are very knowledgeable! When finding the right place for a loved one, they do all of the hard work for you!!
Report a concern

I found Deb Scholl to be knowledgeable, compassionate and attentive to my needs.
Report a concern