Kerry took the time to thoroughly understand the situation with my mom; both her needs and the family’s desires for her care. Most importantly, he communicated with me often and in a timely manner. He made himself available day and night, especially with the time difference with me being in Kentucky and my mom, and the rest of family, being in Oregon. He assured me that the only facilities he was looking at were highly rated and would take exceptional care of my mom.
Second time we've worked with Kerry, and both times were phenomenal. He helped us a ton with finding the right care for our loved one and truly went above and beyond. Wholeheartedly recommend this service.
CarePatrol was a lifesaver for our family. Navigating the process of moving an aging loved one is overwhelming, but they handled all the details so we didn’t have to. The service was exceptional — we highly recommend them.
Kerry Nelson is by far one of the best in the business hands down. I do not know where to start to explain his level of service, compassion and patience. My parents had several moving dynamics in motion and he continued to come through with varied requests. I will recommend Kerry to anyone looking for similar services...
Kerry Nelson is so knowledgable. He gets straight to work to find the best fit for your elderly loved one. He goes above and beyond. We were in a crazy situation where we had to move fast. Kerry, got everything lined up, toured facilities with us, took notes on our behalf so we would t forget anything and helped us find our Dad’s next home. He treats you like family and won’t just find anything for you, he truly looks for the best fit!
The prospect of trying to find a place for my father in Portland that fit my requirements was so daunting! I was able to find out about CarePatrol and contacted Kerry. I didn't even know there were services out there that can do what he can do! He took my information and requirements. He was so knowledgable and was able to sift through all the options and find ones that fit our needs. It saved me so much time calling around and trying to ask the right questions. Kerry set up the appointments and went with my husband and I to tour the different facilities. I was able to find a place for Dad that I think will be wonderful for him. I have recommended him to others and will continue to do so! I highly recommend his services. He is a very kind man and so helpful.
Kerry was exceptional in the way he communicated. He listened to my requirements for the right home to place my 96 y/o mother and found a loving care place in which to move her. It was like having a top notch realtor along with me. He did all the work and I just showed up and looked. It was wonderful that he toured the homes with me and guided me through the process. I started with a stranger and ended up with a friend.