CarePatrol of Western Michigan - Grand Rapids East Facebook Googlemaps

   506 Reviews
5960 Tahoe Drive Southeast Suite 200A
Grand Rapids, MI 49546
616-773-2085
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Recent Reviews:


They were helpful in selecting a assisted living facility for a family member. They were thorough, and informative about each location that we looked at.

Audrey was extremely caring and helpful.

They were very helpful and courteous in getting us appointments to tour various senior living facilities.

Very kind, caring and helpful during a stressful time. I must have asked a million questions! I'm so very thankful for their help.

Rachel was wonderful to work with. She was kind and helpful.

Everyone at Care Patrol was extremely helpful and caring. I had very little time to get my dad set up and they made the process easy.

The team was super responsive and went above and beyond to help find a place for my family member on very short notice. Then, the follow up and genuine concern for the transition process was greatly appreciated.

Very helpful. Respectful. Kept in touch.

Support during a stressful period Advice on how to approach elderly care in an assisted living format

Melanie is a fireball at getting things done!! She is so kind and compassionate, friendly, and yet can accomplish so very much while conversing with you. What a multi-tasker!! Love her to pieces. My sister has told her she's now part of our family :) She works so hard and has such a variety of resources at her fingertips. Very professional at what she does, and leaves no stones unturned in resolving issues. She has helped me with 2 family members now, and I'll turn to her again if ever I have someone else who needs assistance. If the other members of the company are like her, they should all receive the highest honors available to a company because they beat anything I've ever run into in my 49 years of nursing!

Complete concern for our family member and very compassionate. Melanie's thorougness was appreciated as we were navigating the process with the best outcome choosing a facility.

Lauren was great. She responded quickly, made herself available for questions, and was supportive.

Extremely knowledgeable and caring compassionate people!

our needs were all taken in to consideration . main one if they would take a third person. we were very happy and pleased .

Marta was amazing! She was so helpful, a great listener and kept in contact with me throughout the process of finding just the right place for my mom. I’d highly recommend her and have done so to friends with aging parents.

They were helpful in providing available assisted living facilities and making the connections or introductions to these facilities. They also provided informational information about the facilities. They were kind and compassionate of the process. I would definitely share their organization and name with others. Thank you.

Extremely caring and understanding was by my side thru the whole ordeal helping the family out.

They offered options for right now & for future consideration. They came to us to do the assessment. They offered to arrange tours of facilities ( which we took) & went with us to help us ask important questions. Very responsive but not pushy.

Placing the very first call was extremely emotional & I was met with a very calm reassuring voice on the other end.

How quickly they worked to take of my request