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   826 Reviews
1000 Jackson St., Suite 01
Dubuque, IA 52001
5635566122
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Recent Reviews:


Knowledgeable service in a friendly and fun atmosphere.
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Bicycle World in Dubuque is an outstanding one-stop shop for everything cycling! From excellent products and dependable bike service to knowledgeable recommendations, trail suggestions, and upcoming races and events, they go above and beyond to make sure you get the most out of your cycling experience. They take the time to understand what you're looking for, help track down the right products, and offer recommendations on new gear, trails, and routes you might not have considered. Their service department is equally impressive. When your bike is ready, they walk you through the work that was completed, explain any recommendations or areas to keep an eye on, and take the time to answer your questions. What really sets Bicycle World apart is their passion for cycling. They're always willing to talk bikes, share knowledge, discuss upcoming events, and help you find your next adventure on two wheels. Add in their great location in Dubuque's Millwork District and the convenience of being open seven days a week, and it's hard to ask for much more. Great people, great products, excellent service, and a genuine passion for cycling. Highly recommend Bicycle World!
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The customer service was great. I am someone who likes to research and check out the products before buying and I never felt pressured. Big plus. Felt like I was listened to and the extra help picking the bike that was best for my wants and needs. Put six miles on my Velotric Breeze today with stiff winds. It was a Comfortable ride and I loved the pedal assist on my way back pedaling against the wind. Karen Ploessl
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How personal the staff is. Love seeing the mechanics working on the bikes. And the staff know what they are talking about but will bring in someone more knowledge about the product if they don't, instead of selling you on something without all the facts.
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easy check in extremely thorough service easy check out exemplary experience all around
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Fast turn around, friendly service.
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Friendly staff, knowledgeable, chill vibe
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Knowledgeable staff and they go above and beyond what is expected. Highly recommended.
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Great people to work with!
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You are always very accommodating to my wife [NAME REMOVED]. We live 40 miles away. You always jump on a needed repair and get the bike back to her before she leaves town in order to save us another trip. Thank you!!
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pleased they were able to order and out of stock item.
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Fast, friendly, service. They know bikes there.
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Great service from experts and seasoned professionals!!
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The people are incredible! I hadn’t been in for almost a year and they knew my name right away!
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Dave was amazing
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Very knowledgeable staff. Very accommodating and willing to order products that are not in stock. They seem to want to go the extra mile.
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Everything is great hospitality they will never over budget ya u want entry level they will sell entry level u want custom built like I purchased they will discover I find the rite custom part for the correct build every employee is great with a smile to help ya thanks Dave again
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Very knowledgeable, friendly and relaxed- David was great! Took time to make sure we were comfortable with our purchase, knew how to operate the e-bikes and didn’t try to “sell” us more than we needed to get started. Love the atmosphere of the shop in the Millwork district. Highly recommend for anyone looking for a bike or bike accessories.
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Everything! Everyone was very friendly and knowledgeable!
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Timeline of job completeness just a bit unclear but otherwise great!
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