Helpful during consultation as this is our first EV. Installation was smoothe and the job was completed in a timely manner. They cleaned everything up and tested afterwards.
Very happy with the process.
the gentleman who fitted the charging port was very helpful, when he finished, he
explained how to use it
the charging port was only installed 2 days ago, i haven't got the vehicle yet,
Excellent Service, Professional Advice and Genuine Customer Care
My experience with JetCharge has been outstanding from start to finish.
I purchased a myenergi Zappi EV charger for a somewhat unusual installation involving a substantial off-grid solar and battery system. This required more than simply selling me a charger; it called for sound technical knowledge, careful consideration and a willingness to understand my particular requirements.
The JetCharge team was exceptionally helpful, patient and professional throughout. They took the time to investigate the technical aspects, consult with the manufacturer and provide clear, thoughtful advice to ensure we arrived at the right solution.
What impressed me most was their genuine commitment to customer service. Nothing seemed too much trouble, and I always felt that achieving the best outcome for me mattered more than simply making a sale.
It's refreshing to deal with a business that combines technical competence with old-fashioned courtesy, integrity and personal attention.
A thoroughly positive experience, and I would recommend JetCharge without hesitation.
The service tech was professional and while we ran into a configuration issue, he was able to solve it in short order. It was a very easy process and you delivered exactly as promised.