The mechanic was very thorough and had good customer communication skills. Told me everything they were gonna do and got the work done in reasonable time and at a great price. Trek Tallahassee never disappoints. Many thanks!!
The service was amazing. The staff was very helpful and knowledgeable. They helped me decide which bike worked best for me and then set it up. Price was very reasonable too.
Caden took care of my gearing issue….ided the problem and with a replacement part had me good to go in 20 minutes. Also showed me what I needed to do on my phone to update my SRAM. Great customer service!
I love how, despite how large the corporate structure is, the relationship building is clearly top priority. I love how willing the team members are to engage and help in aiding in solutions so that cycling remains a joyful experience. The products are top-tier and the service is impeccable. 10/10 every time. I will be recommending all of my friends, Family, colleagues and Community to Trek bicycle shop. Sean and Corey are super heroes!
Your shop associates are both top notch. Although I didn’t purchase my bike from TREK they corrected my attempt to fix it and completed the job very quickly.
The guy who helped me was very kind and courteous and made sure I had what I needed. The store was extremely clean and well organized. We'll definitely be back.
The team at Trek Bicycle Tallahassee are riders. They know bikes. Friendly and patient no hard sell just honest information from experienced cyclists. I highly recommend you check this shop out when looking for your next bicycle.