The service is fast . I dropped off midday Saturday ( they are closed on Sunday) and they called noon on Monday told me bike was ready for pickup.
The technician went over the bike and ask questions about issues or items that could be future problems.
Great experience.
Jim
G. Michael and crew here at this Tampa TREK are amazing. Treating me and my bike like it was one of there own. They did not rush to pick up and kept me informed EVERY Step of the way. Thanks again & will be back again soon>>> MR."K"
Very happy with the professional service provided. All issues were addressed and all the repairs and service tweaks make my 1993 Trek 750 run like new. Also turn around time was next day!
I love this place, the basset hound is lovely. The people are nice, I’ve unfortunately had to come in here for just a replacement tube for my back tire.
The last time I was there the worker asked me if I wanted him to do it replacement, I’m sure it’s much cheaper if I did it myself and I appreciate his offer. I will admit I kinda chuckled when he groaned and did it after hearing my answer, I know doing something like that’s gotta be annoying but I’m so thankful for them being here, having the knowledge and expertise.
I’m bringing cash next time for a tip and when I have a car, I’m buying that fancy bike rack with the C cups.
The service tech thoroughly went over the possible bike issues and explained what he would look for to fix it. Both he and the front desk associate were very friendly.