I love this place, the basset hound is lovely. The people are nice, I’ve unfortunately had to come in here for just a replacement tube for my back tire.
The last time I was there the worker asked me if I wanted him to do it replacement, I’m sure it’s much cheaper if I did it myself and I appreciate his offer. I will admit I kinda chuckled when he groaned and did it after hearing my answer, I know doing something like that’s gotta be annoying but I’m so thankful for them being here, having the knowledge and expertise.
I’m bringing cash next time for a tip and when I have a car, I’m buying that fancy bike rack with the C cups.
The service tech thoroughly went over the possible bike issues and explained what he would look for to fix it. Both he and the front desk associate were very friendly.
Had a great experience at Trek! I have my non Trek bike serviced here. I originally came in for a derailleur adjustment and ended up having a couple hundred dollars of additional work done.
Keith was incredible. His attitude, knowledge, and willingness to explain everything really stood out. I enjoy working on my own bikes, but I feel completely comfortable bringing my bikes here because they do great work at a reasonable price.
I’d definitely recommend this shop to friends or anyone else looking for a good, honest bike shop. Great experience all around!
Excellent customer service. The store representative greeted me very professionally and quickly assisted with my bikes repairs. Now our go to bike shop.
Reliable, honest, knowledgeable, patient. Ben especially was awesome- took a lot of time and had a lot of great info that made it easy for me to choose.