Dropped bike off for repair, and told it would be 2 days. Was called on 2nd day and told bike was ready for pickup. Very impressed with Andy (bike tech) went over with me all that was done.
Although it took a hill for the manufacturer of my bike to respond, Milan did a great job of explaining what the likely cause of my issue was and he let keep riding until he finally got word from the manufacturer.
The problem ended up resolving itself and he didn’t charge me for any diagnostics and he let me go on my way.
If anything goes wrong with my bike, I’ll be back in a heartbeat.
Thanks Milan.
The staff at BSP is great to deal with. They are very knowledgeable about bikes and bike products and will always go out of their way to help with any issues. I will always recommend BSP to anyone looking for a great bike store.
I like the products and I like the service. They are knowledgable and kind.
A friend had sent me there. He had bought 3 e-bikes....
I went to the North Vancouver location where I was treated very kindly. They did not have a couple of items, but they did it their Langley location and I was more than willing to go over there.
At the Langley location I had the same great experience
I recommend this company
Fantastic experience from start to finish, the staff were extremely friendly, helpful & knowledgeable! A great experience for me & My 5 year old buying him his bike !! Would recommend to anyone !