Great experience with excellent service and fair pricing
I had a really positive experience at Trek Bicycle. The staff was friendly, helpful, and clearly knowledgeable. They communicated clearly and kept me updated throughout the entire repair process, which made everything straightforward and stress-free.
They handled a warranty issue with my Shimano calipers professionally and efficiently. The cost was very reasonable, and the work was done well. Overall, this is a solid bike shop with great customer service. I’d definitely recommend them and will be back for future service needs.
Professional, promt attention to repair. Beautiful shop, well kept, very clean. lots of product.
Prices reasonable, a bit high, but merchandise appears all top notch
thanks..
service orientation toward customer. service work is of high quality. they are timely and manage a clean enjoyable bike shop. they have a good line of products available, you can tell San Marcos is not a bicycle hot bed for racing though - so no reason for them to carry much high end big dollar stuff.
their service work is top line