Trek Bicycle Cambridge Googlemaps

   1527 Reviews
176-178 Alewife Brook Pkwy
Cambridge, MA 02138
6172218742
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Recent Reviews:


Helpful pleasant staff.

Aaron provided superior service from the time of my first call to the time we were leaving with our new bike. He located a 2025 Electra Townie in very short supply, arranged with a colleague to have it brought to the local store at some distance, and had the bike ready when we scheduled a pickup. My partner loves the new bike! Aaron also encouraged us (but no hard sell) to buy a front and rear light system which we bought and offered a discount too. Aaron is friendly, knowledgeable, and efficient. We'll be sure to recommend him and this bikes shop to friends and family members.

The Trek Pro's did a beautiful Job on my bike and left it looking brand new! A++++ service!

The service is awesome! Always friendly, explains what is happening and fixes issues expeditiously.

My e-bike problem was not electrical - the explanation of what was needed was simple, and my bike came back to me with a much needed tune-up and new brake pads which solved by problem. Cost seemed a bit high to me, but I have nothing to measure against servicing at any other bike shop.

Techs/mechanics are great! They are always attentive and helpful. They try to get you back on the road as kquickly and safely as possible.

Eric is awesome and a very skilled mechanic. He is knowledgeable, courteous, kind and funny. He deserves a raise!

The service was friendly and super quick.

Eric is super helpful and informed and always has good advice.

Thoughtful explanation. Thorough work. No surprises

Great service. Very friendly.

Helpful staff. Good selection on equipment. Not as good on clothes

Great experience getting my bike tires replaced. Friendly staff, even when arriving 1/2 hour before closing time. The service was quick and professional. I would definitely come back and super recommend Trek Bicycle. Thank you!

Service is awesome and they always remember me and my eBike and genuinely want to know how their customers are riding and what kind of riding they do

Very professional

I ordered a part and got a phone call from the shop in 30 minutes - Hey it's ready for pickup. On arrival was greeted and made comfortable right away . This Trek shop is the friendliest bike shop in Boston area.

Quick and affordable repair.

Best experience. Super nice efficient and wonderful service.

Great help from the repair folks even though I did not get my bike there (and it’s not even a trek). I have 3 older bikes and now that I have a good place for tune ups etc I’m riding my bike even more.

Great Sales Personnel, Good selection of parts, knowledgeable staff, quick turnaround on repairs excellent location