The Highlands Ranch Trek store offers personalized and knowledgeable service. The bike I wanted was not in stock, so Kirsten found one at another Trek store and it arrived within days. I have been a Trek bike advocate for years. And they are now my choice for an e-bike.
The team is very helpful and happy to assist with all the aspects of cycling. I will absolutely make this my first stop for any bicycle services and cycling advice.
We have a personal treat by K.
She gets very fast at what we need and attends to our demands. And she explains to us what it matters for our purchase. She is amazing!
The service was awesome. I was in and out with my bike in 15 minutes. The technician even taught me how to put sealant in my tubeless mountain bike tires. I love that I can now do it myself. I'll definitely be coming back.
Joe from the service department was able to provide help over the phone and troubleshoot the issue. I was then able to correct it and get back on the road. Outstanding insights.