have been very satisfied with Culligan’s water softening service. The service has been reliable, and the staff have been professional and helpful whenever assistance was needed. Overall, I have had a positive experience and appreciate the quality of service provided.
Manager of Starke is a great guy and knows his stuff. The communication between office and field needs to improve. I asked several times for them to have the manager call me before he came out so I could make sure and meet him.
I did finally get to meet with him, purely coincidental and our issue was resolved.
This message was not relayed and I experienced this same issue previously.
I’m happy with Culligans field guys but office needs to improve communication.
I love the product, I have the water softener and it's hassle free. The delivery of the salt is always on the date indicated, driver John is amazing and kind.
I like the fact that John or guy that delivers the water is very professional and always goes above and beyond to ensure the delivered go well and we are satisfied
After moving into my new home out in the country in northeast Florida, I discovered my water was horrendous. I shopped around to several local, small business, women owned, veteran owned, etc services and obtain several quotes was not satisfied with either the cost, or the mix match system equipment, or the follow-up service, the warranty, et cetera. I decided to try national retailers and after a few more Culligan was the best option for me. I liked their 0% interest payment plan, their warranty, and their service plan to ensure my system was stocked with salt and was well maintained. I have had the system for almost two years and am completely satisfied. I have the friendliest salt delivery person, John. He notice that my salt, on the original schedule, was not quite working out and made some adjustments and things have been perfect ever since. Highly recommend Culligan to anyone interested in a high quality water treatment system.
We always have an excellent experience with the technician who delivers the water and adds salt to our water purifier system. He is always professional, courteous, and knowledgeable. He arrived ready to assist, handled everything efficiently, and ensured everything was taken care of properly. His friendly attitude and commitment to providing great customer service truly stood out. Thank you for the outstanding service! Culligan is fortunate to have such a dedicated technician on their team. Highly recommend!
One suggestion: Is it possible to have a courtesy call prior to delivery? That way we can have the empty bottles readily available for the technician.
I can text John that we are almost out of water and he will have us totally restocked in a few short hours. We have a hot warehouse so running out of water is not an option. The friendly and professional service is always greatly appreciated.