I had a fantastic experience at Trek in Waldorf. Two gentlemen helped me out. I distinctly remember the first gentleman’s name was Jesse. He efficiently completed my bike service and also assisted another customer. Jesse is highly knowledgeable and adept at managing time effectively while supervising another staff member.
Customer service was phenomenal. No one was pushy for sales and very knowledgeable about finding a bike that fit my needs and form. The staff was hands down the reason I bought a trek bicycle.
I enjoyed my visit like always. I specifically liked extremely friendly and knowledgeable staff.
Additionally, I liked the new and upcoming products, that I look forward to purchasing for my adventures next year!
Jesse and his staff are extremely professional, courteous and engaging. They are very thorough with their work and keenly attentive to the customer’s needs. I highly recommend this store for all your cycling needs!