I like how good the cleaners are and how good they are about communication. Even when the middleman doesn't always communicate the best, we are almost always able to figure out what needs to be done, and they do it well.
I also like how they do not use fragrant cleaning supplies because of the wide variety we serve.
Extremely reliable to show up and do a standardly excellent job cleaning. I love supporting the cleaners owning a business within a business. And I love the way feedback from me about cleaning specifics is expected and welcomed