A clean and well organized shop. A shot out to Ralph very helpful and friendly. Not only did he take time to have a conversation he helped answer question in regards to bike maintenance. Yes I will come back and have my bicycle serviced there.
Incredibly friendly and knowledgeable staff. Chad and the other staff members were friendly, well-skilled, and went above and beyond what I expected out of typical service.
Great customer service and products at a reasonable price. They will help you find exactly what you're looking for. The staff are very knowledgeable and super friendly
The staff was very professional in their responses to my questions and prompt to provide the additional information requested as I was purchasing a bike from their inventory over the phone as I am out of state and was interested in purchsing a bike for my student away at college
Staff has always been helpful and eager to share experience and expertise.
Cycling and bikes are new to me and each time I’ve visited the Waco store, it’s been a great experience. Staff is super patient and helpful with newbies to the community.
Tyler was great he hooked me up with a new bike, provided excellent recommendation there was no pressure. He even helped me save money on helmet and shorts.