Great, that bike shop saves me from having to carry my bike everywhere & wasting my time thinking it's flat I will definitely come back if I need something for my bike
I took my bike in for a tune up. They did exactly what they said and delivered it when they said. I also found the entire staff friendly and helpful. Nice job.
My e-bike is now six years old, and I like the degree to which the staff is able to suggest relevant maintance services, for example, to replace an old chain which has been stretched beyond its specified limits. The staff puts your bike on an inspection stand to identify and suggest items for service as you bring your bike in for service. It is easy to see and understand the recommendations.
Estimated pick up time is also espressed, and later also achieved.
We had such a great experience at the Trek store yesterday! Stephen was incredibly helpful and really went above and beyond to help Dylan find the right bike. He was patient, knowledgeable, and made the whole experience easy and enjoyable. Really appreciate the excellent customer service!
Actually I have been using this Trek store for years and have already recommended it to several friends. This was my first big purchase here because I needed a bike update after many years. It wasn't cheap and my expectations are high - I am hoping for a happy ownership experience.