I am a big fan of trek products as well as the other brands that are sold at the store. Staff are always friendly and very helpful. A big thank you to helping me after a flat on tubeless tires.
Great quick turnaround time despite the bike being sold out, got it from a different Trek shop in Ontario. Very friendly and professional too. Would recommend!
Larry is a great ambassador for the store. He knows everyone's name (remarkable!!), and always treats you well. The techs/ mechanics were awesome. They found a way to solve my problem on a Friday night (1 hour prior to closing), allowing me to do my Saturday ride. I felt compelled to support them and buy additional items. Love the service - everyone is great!
I am very pleased with the purchase of my Fx 3. The store associates were very helpful, pleasant and knowledgeable during my purchase and for my 1 year free level 1 tune-up. Thank you.
The staff at Trek Burlington never fail to disappoint me. I am a repeat customer and have been building a great relationship with everyone. The staff remember me and we have some great conversations while I am there. Everyone is always friendly and any issue I am having gets solved.