The team are friendly and very helpful, having helped me on a number of occasions - even when I wasn't actually purchasing anything. Thoroughly recommend!
Good choice of products in the Trek range, well presented website and easy to purchase the items online. Delivery service was excellent, arriving quicker than i expected so i could work on my project sooner which was much appreciated.
Staff very helpful and knowledgable. My winter bike (Emonda SL5) was thoroughly assessed beforehand and costed before agreeing to the works. New drivechain and brake pads together with a Level2 service. Bike was even ready the next day, lovely and clean.
Very friendly and helpful staff. When I collected the bike they very kindly, without missing a beat, agreed to fit SPD pedals that I brought with me, as well as a bottle cage. Topping it off there was even a drinks fridge and so had a free drink while waiting. There’s a reason buying from a store and dealing with staff first hand makes perfect sense.
The frame on my MTB snapped & the team at the St Alban's store couldn't have been more supportive & helpful in dealing with the warranty & obtaining approval for a new frame & bike swap/build. They are extremely knowledgeable & know their stuff when it comes to all things bike. I'm very happy & pleased with the whole service they provided from beginning to end.
They seem like great quality and look nice, literally just taken delivery.
I'm looking forward to using the bike's with my family to be healthier happier and fun.
Thank you