The swift diagnosis of the problem with my e-bike was much faster than I expected.
I am very glad that the new part is covered by the warranty.
I look forward to riding my restored FX 2+,
and meanwhile I'm enjoying the Townie loaner.
But the wide seat on it is not as comfortable as the ergonomic cut out saddle on the FX 2.
Thanks!
Friendly and knowledgeable staff. The folks there seem like family at this point, since I've lost count of how many visits and good conversations I've had with them. Trek Goleta has been very responsive to my needs and the needs of my beaten down bike for quite a long time. Thanks!