I did like the prompt response to our request. The technicians were very knowledgeable on what they needed to do to complete what they were working on. We also liked that they seemed very confident they were doing it right. Thank you very much for a task well done.
Miguel was prompt and polite. He told me that it may take two treatments to get rid of our ants. When I texted him 10 days later, he responded and came back to do a second treatment.
Arrow Exterminators exterminator, Christopher, was friendly, professional and provided service conscious of my 85 pound Husky’s needs - his safety (as well as mine) inside and outside of my house. I also appreciated Arrow’s check in call to set up routine follow-up services. Thank you Arrow!!!
Courteous, professional staff from Linda on the initial part of the call to Aaron regarding the service quote. I was made to feel appreciated as a customer to be. Additionally, ownership was open to working with us to meet our desire for monthly, year-round pest control service and at a fair price.
Then there was Christian, the technician who came to our home…what a gem! The warmth towards me as a new customer, his knowledge of product and the depth of service he performed was 5 flags above anything we have ever experienced in pest control.
I would recommend this company to anyone because Arrow Exterminator has figured out that customer service and performance are key.
The technician assigned for my service is very polite and does a wonderful, thorough job. He is able to answer any questions I have. Before he leaves he always makes the appointment for the following service call.