This entire process was managed so well with the help of Kathryn Scott at CarePatrol. She advocated for my family member and I so we were able to receive the best care possible. I truly do not think I could have managed the process so well without her help. Anything that you think could be handled she handled. I am truly grateful for the help, support, and kindness throughout the whole process. I never had a question go unanswered. I could not recommend more.
Quinn Briceno was an amazing resource during the time my dad was in the hospital and will need long-term care later, and my mom was the victim of financial fraud and needed to be urgently moved to senior living.
Nicole White was friendly and knowledgeable, helping us navigate the process of searching for an appropriate memory care facility while not winding up on invasive mailing lists for the "senior care industry". Nicole knew helped us narrow down our choices and set up on-site visits with each - at no cost to us.
I would highly recommend.
The Care Patrol Houston team provided compassionate and thorough placement selection service and trusted advice for finding a place for my loved one. They went above and beyond and it was such a relief to have an advocate by our side while making this decision.
Went out of their way to help me find the right AL facility for my dad with dementia and Alzheimer’s. They found gem of a community and we are settling my dad in well.
I can’t thank you enough for all the care and support that you’ve given to me and my family. Nicole has been a godsend. She jumped through all kinds of hoops at a moments notice and I can’t thank you enough.
Very responsive, understands needs, able to very quickly assist with a move to new assisted living facility when care costs changed suddenly. Caring, supportive, and helped me get out of 30day notice requirement.
I was referred to CarePatrol by Renee Mills LSW at UT Health and Claudette Rochelle at Encompass in Sugar Land. Unfortunately, we were in a huge rush - which isn't that unusual - to find a suitable assisted living for my husband.
I spoke first to Kathryn Scott - who referred me to Quinn. Quinn was so helpful, efficient, knowledgeable and compassionate.
Both of us were so impressed and relieved. (Matt, our older son, was with me throughout the process).