When I first enrolled my daughter she cried every session. I was so frustrated and anxious because our sessions were a consistent habit of staff members in addition to her swim teacher having to come over and comfort her because she was always crying. Despite that, her teacher Ms. Marian continued to be patient with her and continued to teach her with both firmness and kindness. Her positive reinforcement is one of the reasons I believe my daughter is doing so well today. Ms. Rae to the staff members at the front desk all played a hand in making my daughter feel safe and comforting her. In just a few weeks, my daughter went from hating swim to running to get dressed for swim so she isn’t late and can get there on time! She also is so excited to the point where she, quite often, volunteers to go first during the lesson. This place is nothing short of a blessing because I didn’t know if my daughter would ever get to the point where she would swim willing. If I could, I would give Aqua Tots all of my money 😂
Everyone is friendly and we have had some amazing instructors. Currently, our daughter is with Coach Mohamed in level 3 and she has really made great progress with him. He gives detailed feedback after each session—a good mix of encouragement AND steps to improve, which we really appreciate!!
Customer service provided, care by staff on front desk, good communication, good application on your phone, actual swim coaches are personable with young students, facilities are immaculate, like the smaller pool size, love the option of having one on one if you want it.
We are very happy with the lessons my son is receiving at Aqua-Tots. Coaches are very professional and the customer service from administrative people as well. Our son has improved immensely. Thank You.
From everyone from the front desk, to the coaches, and the managers--they are all absolutely incredible. We have loved aqua tots at every stop the Air Force has brought us, but this one takes the cake. Truly incredible and the love they have for our family and all other families is top notch.