I can adjust my services to fit my needs. I am delighted that I have Nancy Schmidt back working with me and Elizabeth that I work with on Monday and Friday is very sweet.
We are very pleased with your service and especially Charone and the great help she has given us. She is always on time and ready to help out any way she can. She has made such a change in Mr McMillans life he is so happy when she is here.
It is always easy to reach someone by phone for any needs that arise. Any concerns that I have had our addressed immediately. The Management seems outstanding. We have also had some wonderful aids that have helps my brother [FIRST NAME REMOVED].[LAST NAME REMOVED].
Elizabeth was very smart with her questions with the staff at my Mom's ALF and I trust her with my Mom. What I don't like is getting an AI person on the phone giving me runaround. I had to hang up and redial before I could speak with a human. That AI answering the phone is not a good service, would rather be sent to voicemail.
Providing most essential needs.
Laundry and bed linings .
Floors cleaned . Vacuuming.
Polite on time .All good services.
I would like to continue and in contact with the Insurance. I need it .
Your staff works as hard as possible to satisfy and fill the requirements, despite uncertainty of the actual providers, being as dependable as necessary. Situations noise occur that weren’t planned, but the staff does the best I can to overcome those events and uncertain.
It’s not a perfect world, but you do a good job at it
It really helps out the caregiver! To have someone come in and help with sail chores like bathing and shaving etc..it helps tremendously…. That way I can get a shower and take care of myself.. which bus hard in the days that they don’t come!
This comment is specifically to give a shout out to Alecia Briscoe. She has been a blessing to our family in caring and assisting our daddy. She is very diligent in all that she does!