Trek Bicycle San Antonio West Googlemaps

   1026 Reviews
11310 Culebra Rd #117
San Antonio, TX 78253
(210)600-4161
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Recent Reviews:


Bring in my bike once a year, last 22 years. Always good service. Techs friendly and keep me updated on what I need.
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John, the person who helped me was very knowledgeable about the bike I was interested, explained some of the things I was unaware of, and ensured I walked out with a great bike, great service, and a great deal!!!
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Superior engineering period!
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There service dept is top notch, very knowledgeable
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Product I needed was in stock and the employee was able to assist with the installation. I was in and out within 10 minutes. Also gave me instructions on how to make adjustments if needed.
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Keanna was excellent!
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The professional approach by the staff. Very helpful and friendly. The quick service is also appreciated. I arrived at the location with a flat tire from my bicycle ride. They quickly repaired it and I was on my way back home. Thanks.
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Good quick ssrvice
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Welcoming atmosphere. Great selection of bikes and accessories. Great customer service with employees that get to know you and what you're looking for. Never pushy. Maintenance teammates are also welcoming, skilled, and easy to work with.
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Quick, accurate and professional service. Go in with an issue or question and get great advice and solutions. Staff finds excellent matches for bicycles and accessories after discussing where and how you want to ride.
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Very helpful and made modifications to bike for initial setup. Thanks.
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Great place to shop. The employees are always very helpful.
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Sooo friendly and quick and efficient and educational.
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We recently purchased new mountain bikes for our twins, and once again, we had a great experience! We purchased their first mountain bikes here about three years ago, and now that they’ve outgrown them, it was time to move up to a larger frame. The customer service has always been top-notch. Everyone is friendly, knowledgeable, and takes the time to make sure we’re getting the right bikes for our kids. The service department is also fantastic and has always been helpful whenever we bring the bikes in. We’ve followed their recommended yearly service since purchasing our first bikes, and they’ve done a great job keeping them in excellent condition. Three years later, we came right back for their next bikes, and that says a lot. Great products, excellent service, and a team we trust. We’ll definitely continue coming back!
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West is the best.
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The staff at Trek West are excellent mechanics and friendly. They listen to the customer issues and offer suggestions on how to resolve it, before moving forward. Keep you informed on the repairs being performed.
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Everyone was polite, knowledgeable and helpful. The bike is solid and checked all of the boxes I was looking for.
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Wow so I’m Super Happy about my recent purchase, Big Mike was very knowledgeable and Friendly and didn’t make me feel rushed nor try to up sell or down sell me if that makes sense. He knew I was on my way to look at expensive bike and we eventually agreed on the price and the whole team was very cool. John was originally helping me a couple days prior and the whole experience was amazing!
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Jon was nice and answered all my questions
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Appreciated the quick and helpful service!
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