Service and team are the friendliest and talented in San Antonio. Not a huge selection of apparel and gadgets… however, stopping by is never in vain if you’re looking for community and bike tips.
The staff were extremely helpful, knowledgeable, and welcoming, and the store was exceptionally clean. My wife and I were both shopping for new bikes, and the team went above and beyond to make sure we each found exactly what we were looking for.
What really stood out was that they genuinely cared more about getting us into the right bikes than simply making a sale. Knowing we were in a time crunch, they even recommended that we visit another location so one of us could get the perfect bike the same day. They were never pushy and took the time to make sure we were both completely happy with our choices.
10/10 experience! I will absolutely be returning and would highly recommend this store to anyone looking for a bike, gear, or knowledgeable advice. It's refreshing to find a team that truly puts the customer first!
My annual tune ups make my biking a safe and pleasurable experience. Usually very fast and through services and suggestions to keep my cycling going for all seasons.
Visiting the local Trek store is always a top-tier experience, thanks to their outstanding products, expert service, and exceptional staff—especially Jake and Eric. Whether you're looking for a high-performance road bike, a rugged mountain setup, or an advanced electric assist ride, the store offers industry-leading equipment tailored to every type of cyclist. What truly sets the experience apart is having dedicated representatives like Jake and Eric in your corner. They take the time to listen, dial in your precise fit, and guide you through the right gear and maintenance routines. Backed by a full-service workshop staffed by skilled technicians, you leave confident knowing your bike is in the hands of professionals who genuinely care about keeping you riding smoothly.