Have what I needed for my Trek e-bike at a very low price-beats Amazon!
Plus, when I went there yesterday to get the Bosch stick on label, they went out of my way and blew clean the area and installed it for me!
Also, the KIOX unit I bought there last week was perfect for a replacement on my lost one! Highly recommend this business!
Great customer service! Needed a Battery for my eBike and ordered the wrong one. Customer service verified proper battery before shipping and sent the right one.
Mostly E-bikes in Oceanside is a business that cares about their customers. They offer some free bike adjustment services and excellent advice. They have always been friendly and helpful. A model for other businesses to emulate!
You guys are always helpful, kind, and professional. Everything is explained and done well. I can always depend on the job to be completed on time and reasonably priced. Mostly Ebikes is, and will be, my bike shop.
Shout out to John Stramaglia. He's the man!
I had such a positive experience with the staff of Mostly E-Bikes. I ordered an item that I was not aware would be on backorder. They emailed me immediately to help manage expectations, and they followed up as soon as it was available. They also went above and beyond by helping to correct an order when I had selected the wrong version of Tern accessory. It was not expect that they corrected the order and honored the other version's price. That kindness and excellent service made me want to wait as long as it took to get the item through Mostly E-Bikes. Fortunately, it arrived within the projected timeline. I'll continue to use Mostly E-Bikes for my bike purchasing needs because of how communicative and generous they were in my first interaction.
Excellent response time
Asked questions to ensure I was ordering the correct replacement battery
Shipped almost immediately after determining it was correct