Trek Bicycle Gig Harbor Googlemaps

   695 Reviews
6820 Kimball Dr, Suite B1
Gig Harbor, WA 98335
253-858-8040
Visit Website

Recent Reviews:


Very friendly and helped us decide on what bikes would be best for our kids.
Report a concern

Unfortunately I don't have any friend live in Gig Harbor. Alll my friends mostly live in Tacoma or somewhere else but Gigi Harbor. That's the only down side in my case....other wise the guy ( very sorry forget his name ), in the front desk is very friendly and make you feel very comfortable being in that store. And very reasonable price too. By the way I bought pair of tires for my mtb.
Report a concern

the store is a fun place to hang out and they are always helpful!
Report a concern

Personnel are experts and very reliable. And, they're friendly as well !
Report a concern

Friendly, knowledgeable staff - no question is too dumb!
Report a concern

The staff helped me configure my used bike into one that was more suited to what I wanted. Their suggestions were spot on, and they did the work in the time they promised. Actually finished ahead of schedule! A hard “10” all around for the staff and the service they provided.
Report a concern

Great service, helpful with answering all my questions and getting me what I needed and not what I didn’t. Price was very good.
Report a concern

The staff is very knowledgeable and personable.
Report a concern

they did an excellent job doing the repair on my tire and wheel
Report a concern

I received personal attention for solving an obscure shifting problem.I appreciated the extra effort made to get it right.
Report a concern

good service
Report a concern

Amazing shop! My son had a race nearby Sunday morning and his dropper post broke during the pre-ride the night before. We called Trek Gig Harbor and asked if there was any chance they could take a look. They said if we could get there anytime before they closed they would do there best. We showed up and they were expecting us and ready with the rack right out front. He proceeded to fully remove the post, pulled the cable and housing out, threw in a brand new cable and housing in less than 15 minutes all while showing us how to do it in the future. We were in and out in less than 20 minutes. Super friendly service, great atmosphere with an awesome selection of bikes and gear. They also sponsor and lead local group rides multiple days a week and post trail conditions from the top spots all over the Puget Sound. I can't reccomend this place enough.
Report a concern

The team. Very knowledgeable, extremely helpful, and customer focused.. They provide great customer service by just engaging with the GH community.
Report a concern

Everything is made well and you’re warranty is excellent
Report a concern

Great staff
Report a concern

Service Dept. is knowledgable friendly understanding and helpful. Full selection of bike of all types and gear. Service dept. went above and beyond for me. Would absolutely use again and recommend to friend.
Report a concern

Very friendly staff!
Report a concern

Great selection, and staff willingness to order gear promptly with overall solid knowledge is awesome.
Report a concern

The staff is always welcoming the moment you walk through the door. They greet you, point you toward what you’re looking for, and never try to oversell anything. The service technicians are extremely knowledgeable and easy to talk with, and I appreciate that they’re available to discuss service questions even while they’re wrenching on bikes right there on the floor. While Trek is a major industry leader, the employees here are clearly rooted in the local community. The shop feels like a true neighborhood bike shop rather than a corporate machine, and that sense of connection really comes through. The weekly rides the shop puts on add even more to that community feel — relaxed, friendly, and full of the kind of garage‑talk camaraderie that makes cycling fun. If there’s one thing I’d like to see, it’s a bit more stock in mountain bikes and apparel. I understand the limitations of the available floor space, but I still check the shop first before going online because I value the experience and the people here.
Report a concern

Did an awesome revival on my 1993 trek hardtail mountain bike! Thank you so much. 😁
Report a concern