It is always nice to bring my mini-Aussie in. We are warmly welcomed, she gets to do a trick for a treat, sniff all the sniffs, try new treats and see if there is a new toy that she would like to bring home. It would be wonderful if there was a high-end dog wash station so we could knock out another task while we are there.
Fast, friendly, efficient and enthusiastic service. Love the fact that the person always offers a treat to my dog! Also love the “special events they have there” with photos!
The customer service at the Erie location is outstanding! Every employee who has helped me has been knowledgeable, sympathetic and friendly! I love shopping there.
I always have a pleasant experience when I visit. Employees are kind, helpful, and genuine. I appreciate the return policy especially with my picky pup. Thank you for all you do!
The staff is always very helpful and friendly. If my dog does not like a food or treat they always replace it or refund my money. I have shopped with them for the last 5 years and have always been satisfied.