They have a good inventory of good items/food you don't see in hardly any grocery stores. Employees work to make it seem more like a local store in a small town. Nice people always want to help.
It is always nice to bring my mini-Aussie in. We are warmly welcomed, she gets to do a trick for a treat, sniff all the sniffs, try new treats and see if there is a new toy that she would like to bring home. It would be wonderful if there was a high-end dog wash station so we could knock out another task while we are there.
Fast, friendly, efficient and enthusiastic service. Love the fact that the person always offers a treat to my dog! Also love the “special events they have there” with photos!
The customer service at the Erie location is outstanding! Every employee who has helped me has been knowledgeable, sympathetic and friendly! I love shopping there.