An employee helped me find what I needed. He took the time to listen to me and provided great guidance. He shared his own personal experience with the brand of cat food I ultimately chose. And I never felt pressured or rushed.
I just want to say that I had a fabulous experience. I ran into the store four minutes before closing time, and was excited that the door wasn't locked. I was greeted in the aisle and helped by a knowledgeable and chipper gal. thank you.
Personalized support with someone who had their own direct knowledge of the issue with my pet. Gave great recommendations and information about the return policy. Kind and helpful!
I am a mostly delivery customer out of convenience and the autoship program; but when I get off schedule and need a bag of food same day, I am always treated very well at the retail locations - NE Minneapolis and Roseville. And they are great about letting my know I have points to use, which I really appreciate.
I love that this location expanded its shop space, and the great selection of frozen raw food for my dog.
The staff are friendly and helpful.
Parking is curbside/paid but I can usually find a spot within the block.