The lady that helped me was super friendly, and she told me about the rewards program and helped me sign up. She let me know that they could special order a certain brand of dog food for me. I’ll be returning soon to put that order in. Thanks so much for being such a help!
I appreciate the usually very friendly customer service. Some items are marked up in price considerably compared to other pet stores or Menards, Fleet Farm, Target.
JoJo was so well taken care of and I have already recommended and handed out a business card! Thank you so much for caring for her and getting her nails so incredibly short. I can barely hear her walking on the wood floors. I appreciate you and we’ll see you soon.
Loved the self service pet bathing room! Reasonably priced and convenient! I think next time I would upgrade the shampoo and conditioner, or bring my own. However, what they had for the lowest level was good. No complaints, just like a scented soap.
Johanna rang me up. She is great! She remembered me from about a year ago at the Chan location. She helped me pick out food for my dog who had bern missing for a 107 days. I’m so glad she is still with the company.
We appreciate the grooming service provided by Brandy at the Shakopee location. She is so pleasant to work with. Her service is consistent & our pet trusts her.