Staff has always been friendly and usually offers my dog a treat at checkout, which she livvvvves for. They seem to be well-staffed as well. Store is always clean and organized. I like to browse the clearance section. I also appreciate the 15% off deal when you buy 15 cans of cat food. Would love it if they carried glitter balls for cats, in bulk please! I can’t find them in bulk anywhere, not even on Amazon or Chewy. Oh and the free bag of dog food every once in awhile is a nice perk too. I wish rewards didn’t expire so soon.