Love it all! The staff is always so friendly and kind to Angelo (my dog) every time he visits, even if he's being an over-energetic puppy. Facilities are clean, I love watching on webcam, love the special event days and spa treatments, and he's even boarded without issue. I know Angelo loves coming here with just how happy he is walking in the door (and how sad he is to leave at the end of the day.)
Staff are professional. Programming is well orchestrated (drop off times, limiting number of dogs in lobby, requesting day care in advance, answering questions for new families).
They took my pup when she was having an intestinal upset as an emergency kenneling because i was having surgery and had no one to watch her. They have a great staff that really love the pets. They took exceptional care of her and called me when they had a concern. The facility was very clean and someone is with the dogs at all times.
Staff and manager were very helpful and friendly. They accommodated my need for a dog interview on Saturday in Plymouth. I appreciate it so much as I had a very tight travel schedule and needed to kennel my dog after traveling from Florida to Michigan. Great people at this location! I would recommend it 100%.
Super friendly and helpful staff. The facility is very clean and doesn't smell at all. My dog is always happy going there and at pick up. When I occasionally look at the livestreams to see what my dog is doing, I always see the staff petting and paying attention to the dogs.