Reasonable cost, responsive staff, cleanliness. But first & foremost is the genuine kindness of the staff. You have an amazing team & I totally trust them with my pups!
Jackie is a very experienced, super caring groomer! She has "groomed" my puppy to love her baths and haircuts. My pippy recognizes Jackie's name and anticipates seeing her. I'm so grateful to her. And the reception staff are a total bonus!
I enjoy being able to check on my dogs with the cameras and the different caregivers they have had. Bringing them here has helped them get more comfortable being around other dogs.