Stacy was very helpful in setting up my winterizing schedule and getting the work done efficiently. I also talked to her about several items in my Class B that need to be repaired. She will help me schedule those repairs in the future.
Thank you.
My experience at General RV was excellent, my service advisor Will was knowledgeable and answered all of my questions regarding my RV. It was inspected and repairs were done very quickly and I was able to pick it up in a timely manner. Thanks Will.
Brandon is very forthright and straight forward. I was a little surprised that the labor rate is above 200 $ and hour ! Many cannot afford those rates which propell them to learn how to do it themselves! I will always recommend General RV to friends because I have a high level of trust in their services !
We had an existing trip and appointment arranged, explained to my service advisor, the Service department prioritized our coach diagnosis, ordered required parts, prescheduled a future service appointment to make the needed repair. We were able to make our trip while parts were on order. Very much appreciate how the dealership was able to accommodate us!
Sales, accessories, finance, management, and service were all kind, easy going people. They helped us get a good price on everything, and guided us through the process without overselling items we didn’t immediately need.
I really like my service coordinator Megan Sonnenberg. She really does a great job. In this last visit, I had foot surgery scheduled and needed my RV back by a certain date and she was able to accommodate even though they were really busy this time of year. I really believe she cares and she does a great job explaining eveything.
The ladies at the reception desk are also very friendly and welcoming.