Recent Reviews:
November 11, 2026
Stephen Raymond Rivera
NAPLES FL, FL
NAPLES FL, FL
November 7, 2026
Vickie L Dynes
DECATUR IN, IN
DECATUR IN, IN
November 5, 2026
Joseph Larocca
ESTERO FL, FL
ESTERO FL, FL
We have a choice were to take our RV van.
We will continue to come to General RV service department. Why? Because of the great attitude of the service writer Shannon Bell. She has the very best attitude. She really cares about her customer. She follows up on everything. She keeps you informed every step of the way. She really understands what needs to be done and communicated it well to the technical department. She TESTed it out before calling you to pick it up. Then walked through it with you. Very detailed and caring to get it done right. The Best.
November 4, 2026
Lee Hardwick
BLOOMINGTON IN, IN
BLOOMINGTON IN, IN
The whole experience was exceptional. The dealership we purchased our camper from could not take care of our warranty issues in a timely fashion. We made an appointment with General to review our issues. We drive about 1200 miles and they took care of us immediately. Shannon Bell was our service rep and she really went out of her way to to see that my wife and I where taken care of in as timely a fashion as possible. If you have the opportunity to deal with this dealership, TAKE IT, you won't regret it!
October 21, 2026
Robert Shaver
CAPE CORAL FL, FL
CAPE CORAL FL, FL
October 20, 2026
Michael Germain
ALVA FL, FL
ALVA FL, FL
October 16, 2026
Jeffrey Lee Zenoniani
CAPE CORAL FL, FL
CAPE CORAL FL, FL
October 13, 2026
C.P.
NEIHART MT, MT
NEIHART MT, MT
Everyone is attentive and helpful when you are in the buying process. No high pressure sales tactics and no swapping between people trying to get you to buy. We purchased our new trailer and it needed some simple repairs before we would take delivery. One thing that could be improved is for someone to take the lead in keeping us informed on what is happening and when it’s happening. There was a bit of confusion in trying to figure out who was going to keep communicating with us after having just bought a hundred thousand dollar rv and let us know when our expensive new rv would be delivered. I had to go find this out on my own. I’m not afraid of delays when necessary but the dealership needs to jump right into this after purchase process with a lot more enthusiasm.
October 9, 2026
Darin Mcmurray
Fort Myers FL, FL
Fort Myers FL, FL
Gage and Jack was excellent. They both were concerned about customer satisfaction. I would highly recommend general rv because of these two individuals. Thank you Gage and Jack . If your thinking of using general rv I think it’s a wise choice as I was very happy and now a raving fans . I certainly will tell my friends my experience as it was great . I will be back for service as well as any future purchases. Thank you .
October 7, 2026
Melvin Eric Olson
LABELLE FL, FL
LABELLE FL, FL
Always a pleasure to go in for service or warranty. Gage , my service advisor in Fort Myers always remembers my name and takes care of me like I’m his most important customer. My initial purchase was easy and pleasant, but a great service department and advisor is what matters most to me as it affects my ownership quality. I certainly have a great one with Gage and the team in Fort Myers.
October 3, 2026
Curtis Roberts
NORTH FORT MYERS FL, FL
NORTH FORT MYERS FL, FL
September 30, 2026
Doug Donovan
NAPLES FL, FL
NAPLES FL, FL
I appreciate Shannon. The issues I’m bringing in aren’t trivial or straightforward to solve, and she keeps progress moving and communicates to me along the way very well. Credit to the techs in the shop for sure, but it’s Shannon I see and talk to.
We still have some parts on order and more work to do, but I’m pleased with the progress and the commitment.